101 Things that a Virtual Assistant can do for your Business



Hiring a Virtual Assistant can help to free up some of your time to enable you to spend that time growing your business, making more sales, and focusing more on the areas in the business that generate revenue or are related to delivering your product and service.

The initial tasks you present to a virtual assistant may be those administrative and personal tasks that need to be done, just not necessarily by you. This Virtual Assistant (VA) is a General VA (GVA) and, similar to a Personal Assistant, helps to organize the admin in your business.

Real power, leverage, and scale come when you are able to hire specialist Virtual Assistants who are involved in sales & marketing, delivery of products and services, or content management which then allows you to focus only on the activities that are of the highest value in your business.

Fiverr and Upwork are the best portals to find Virtual Assistants.

Virtual Assistant

Ideas On Tasks A Virtual Assistant Can Help With

  • Record steps from a system’s video or screencast
  • Edit and add Website content
  • Add business cards and lead slips to your database (CRM)
  • Book travel and accommodation
  • Reply to social media direct messages
  • Answering customer service emails, support tickets or live chat
  • Calendar management and appointment scheduling
  • Research and enquire about podcast and speaking gigs
  • Complete quotes and send to clients
  • Following up with clients and customers (sending thank you and other reminder emails)
  • Send client invoices
  • Segmenting and tagging client lists in CRM
  • Updating client and customer details
  • Ask for feedback, testimonials, and reviews
  • Data Entry
  • Recurring tasks like the end of month profit and loss, subscriber, website traffic, social insights, and other reports
  • Convert lead magnets to PDF
  • Personal errands like placing supermarket online orders, buying birthday and special occasion gifts, booking hair appointments, etc.
  • Reminder services
  • Dropbox and Google Drive organization and file management
  • Create survey and information gathering forms
  • Document template creation
  • eBook layout and formatting
  • Online research
  • Record online meeting minutes
  • Moderate and monitoring social media comments and direct messages
  • Prepare events, webinars, and online meetings
  • Promote Facebook pages and groups
  • Creating and manage a YouTube account
  • Moderate YouTube comments
  • Upload videos to video sharing websites
  • Creating links
  • Transcription
  • Adding tags & images to blog posts
  • Voicemail checking
  • Triage email
  • Create and schedule broadcast emails and newsletters
  • Edit follow-up emails and auto-responders
  • Proofreading emails, posts, and content
  • Graphic design (e.g. With Canva)
  • Video editing
  • Audio editing
  • Add intro’s and outro’s to videos
  • Image editing
  • In webinar and Zoom meeting management
  • Website visual layout & editing
  • Create PowerPoint or Keynote Presentations
  • Membership website management and support
  • Keyword research for blog content
  • Research topics for blog posts and newsletters
  • Submit support tickets for website plugins and applications you need help with
  • Manage the blog (basic WordPress skills)
  • Publish posts on the blog (content you provided)
  • Adding tags and images to blog posts
  • Reply to comments on your blog
  • Participating in discussions in Facebook Groups, Instagram, LinkedIn
  • Setting up email campaigns, workflows & auto responders
  • Preparation of training materials, workbooks and
  • Research what competitors are doing
  • Project management and liaison between you and other team members
  • Data mining and lead generation
  • Create systems and procedures
  • Train new virtual assistants and team members
  • Tracking tasks, deadlines and deliverables
  • Customer Support
  • Manage CRM campaigns
  • Press release writing
  • Directory submissions
  • Manage customer onboarding
  • Event management
  • Bookkeeping
  • Manage VA Team
  • Recruit additional VA’s
  • Virtual Receptionist answering phone calls
  • Payment gateway integration
  • Landing page set-up creation
  • Design info graphics
  • WordPress functionality and plugins enhancement
  • Website maintenance & troubleshooting
  • Social media integration
  • Copywriting (blog posts, email, social media)
  • Podcast setup on iTunes, Spotify and other platforms
  • Set-up social media accounts (Facebook, Twitter, LinkedIn, Instagram)
  • Social media management (Facebook, Twitter, LinkedIn, YouTube, Twitter)
  • Create and manage your Pinterest account by creating pinnable Images on Pinterest, scheduling and tracking Pins
  • Web Development – install theme/Plug-Ins/ theme customization/ functionality
  • On-page SEO website optimization
  • Graphic design for Print, Brochures, Banners (Photoshop, InDesign for Logo / Banner / Header, Icon design)
  • Telemarketing
  • Financial accounting
  • Google analytics reports and analysis
  • Facebook ads management
  • Google ads management
  • Source guest blog posting opportunities
  • Maintain and update systems and procedures manual
  • Watch training courses and extract the processes to implement
  • Read business books to write a one page summary of the best ideas
  • Evaluate apps and tools to provide a summary of the pro’s and con’s to choose from
  • Manage office stationery and supplies to reorder when stocks are low
  • Hire and brief small jobs to outsource site

I hope this has given you some inspiration and ideas to help you on your journey to get your first VA, or if you already have one, to further refine what they can help you with and move you further towards building and developing a team.

Remember, a single VA may not be able to do all the things on the list so start with what is most important for you, then you can either outsource or hire additional VA’s for more specialist tasks.

Finally, I have a question for you. If you could have a private conversation with me/another VA, what is the biggest question you would ask about Virtual Assistants and your business?

 (*looking forward to your comments)

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